LedgerLane Cloud Accounting & Payroll LedgerLane Cloud Accounting & Payroll
An accounts desk in a Singapore back office at four in the afternoon, with a laptop glow, bank-in slips and a landline phone

LedgerLane · Singapore

The row stays open until we answer

Write to LedgerLane about a Singapore payroll or cloud accounting decision you are mid-way through — or flag something on the site that a vendor has since changed. A real person reads every message and answers it.

Send your question Read the comparison guide first
Desk
71 Ayer Rajah Crescent, #02-18, Singapore 139951
Phone
+65 6725 1825
Email
[email protected]
Hours
Mon–Fri, 9:00 AM – 6:00 PM. Closed weekends and public holidays.

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What you send is used to answer you and, where a question recurs, to inform future guides. Your message, name and company are not published without asking first. The privacy policy sets out how personal data is handled, including retention of contact messages and how to request deletion.

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Where the desk sits

Ayer Rajah Crescent, one-north

Visit by appointment so someone is at the desk when you arrive — call or email ahead and we will set a slot inside working hours.

Other ways in

Telephone
+65 6725 1825Weekdays, 9:00 AM – 6:00 PM
Email
[email protected]Best for messages that include a page link
Address
71 Ayer Rajah Crescent, #02-18, Singapore 139951
Closed
Saturdays, Sundays and public holidays

Questions we can answer — and the line we hold

Inside the line

  • Whether a connected payroll app such as SimplePay is enough alongside Xero Or whether a unified suite makes more sense once your headcount and leave rules get involved.
  • How leave, timesheets and payslips should connect to the pay run Where the hand-offs break in practice, and what the platform expects you to key in before every run.
  • What to check on bank file upload before committing The GIRO file format your bank accepts, and what happens when a salary file is rejected mid-month.
  • How CPF, SDL, IRAS and Auto-Inclusion Scheme work flows through a tool Which parts are automated, which parts still need a human check, and where the deadlines sit.

Outside the line

  • Tax advice We do not advise on your tax position. Talk to your accountant or to IRAS directly.
  • Filing reviews We do not review your CPF submissions, IRAS filings or payslip samples for errors.
  • A compliance verdict on a specific platform Compliance depends on how you classify payments. That call is yours, or your accountant's.
  • Doing the work for you This is a guidance site, not a payroll bureau. If you need the runs done, that is a different conversation and a different provider.

Corrections and updates

If a vendor has changed a feature, dropped a bank integration, or updated its Singapore pages, tell us and we will review the relevant guide. Platform capabilities move faster than editorial calendars.

Please include a link to the page on this site and, if you have one, the vendor page that contradicts it. That is usually enough for us to verify and correct. Send the correction through the same form — the topic dropdown has an entry for it.

Before you write

Two guides answer most of what arrives in the inbox. If your question survives both, that is exactly the kind of message we want.

LedgerLane Cloud Accounting & Payroll is an editorial resource for Singapore SMEs and accounting practices weighing cloud accounting and payroll software. We do not sell software licences and we do not run payroll on a client's behalf. Reach us at [email protected] or +65 6725 1825.