LedgerLane Cloud Accounting & Payroll
Privacy Policy
This policy explains how LedgerLane collects, uses and retains personal data when you visit ledgerlane.sg or send a message through the contact form. It applies to this website only.
LedgerLane is an editorial resource covering cloud accounting and payroll software for Singapore businesses. Contact details for privacy requests are set out below.
What we collect
The information we handle
Only two streams reach us: what you type into the contact form, and the small technical record the site keeps on every visit.
Provided by you
Contact form entries
- Your name, as you write it in the form.
- Your email address, so we can reply.
- The content of your message.
- Company or headcount details, if you choose to include them.
Recorded automatically
Technical data
- Pages you viewed on the site.
- General browser information, such as the type of device or browser.
- Nothing used to identify you personally.
Held to understand how the site is used and where its coverage is thin.
How we use your information
What the message is used for
Reply
We use the contact information you provide to reply to your message directly, and to continue the conversation if you follow up.
Corrections
If you have sent us a correction or a factual query, we use the same details to follow up and, where appropriate, to update the coverage.
Editorial
When a question is shared by several readers, we may use it — with identifying details removed — to plan future editorial coverage.
Never
We do not sell personal data, and we do not use contact details for marketing messages.
Legal basis and consent
Why we are allowed to hold it
We process contact data on the basis of your consent, given when you submit the form, and our legitimate interest in responding to enquiries about our content.
You may withdraw consent at any time by contacting us and requesting deletion of your data. Withdrawal does not affect the lawfulness of any handling that happened before you asked.
Retention
How long each record stays
Different records have different lives. A message kept only to answer you is not the same as a note kept to correct the coverage.
| Record | How long | Why |
|---|---|---|
| Contact message | As long as needed to answer | To respond to your enquiry and to maintain a record of corrections. |
| Notes that shaped coverage | Kept longer, with identifying details removed | So a published correction or clarification can be traced back to what prompted it. |
| Site analysis data | Held only in aggregate form | For measuring how the site is read, without singling out a visitor. |
If you ask us to delete a message, we remove it unless we are required to hold a record of the correction itself.
Your rights
What you can ask for
Every request below is handled directly by a person on our side, not by an automated filter.
- Request access to the personal data we hold about you.
- Ask us to correct anything that is wrong.
- Request deletion of your data.
- Object to processing, or ask us to restrict it.
How a request is handled
To make a request, contact us using the details below. We will respond within a reasonable period and may ask you to verify your identity before acting — a step that protects the data itself rather than one meant to slow you down.
If a request concerns data held in a message thread, please include enough detail for us to identify it: the email you wrote from, roughly when, and what the enquiry was about.
Cookies and third parties
The site uses cookies as described in the cookie policy. We do not share personal data with third parties for their own marketing purposes.
Where the site links to external resources, including vendor websites, those sites operate under their own privacy policies, which we do not control. If you follow a link to a software vendor, read their policy before submitting anything to them.
Contact for privacy requests
Where to send a request
Send privacy requests through the contact page on this site, or by the email address published there. Include enough detail for us to identify the data concerned.
- [email protected]
- Phone
- +65 6725 1825
- Address
- 71 Ayer Rajah Crescent, #02-18, Singapore 139951
- Hours
- Monday to Friday, 9:00 AM – 6:00 PM. Closed on weekends and public holidays.